Day 2 of PLMI we discussed changes that we can make in ourselves and our libraries. I would like to improve my professional image by smiling more and informing my staff on policies for our library. I've learned a lot today about how we are library directors all the time. While at the local grocery store a little girl that frequents the library with her mom saw me there and she just could not understand why I was there and not at the library. It was cute but even adults think we should always be at the library and they get frustrated when we dare to leave and not be there when they need us! I love it but I still need to buy groceries!